FREQUENTLY ASK QUESTION
Want to ask something from us?
Yes! When you order, make sure to leave us a note stating that you’re purchasing your Rimi card as a gift for someone else. (By default, we assign the card to whoever ordered it.)
Rimi is compatible with all smart phones. So long as the phone possess a camera, it can scan a QR code.
Yes, just ₦100/ month (One hundred Naira monthly) and you can CANCEL ANYTIME. The subscription fee covers the technology that backs your profiles and the platform.
No, Rimi is completely web-based and doesn’t require any app to set up or scan.
No, the other person does not need a Rimi for you to share with them.
No, all Rimi products come equipped with the Pro User Profile view.
We don’t ask our users for any sensitive information nor their social media logins. You can share as much or as little information as you’d like on your Rimi profile. Rimi profiles are public landing pages that hosts your information and make it easily sharable to people you meet.
No, we removed the hassle of NFC requirements. So long as a phone has a functioning camera, it can scan and receive your information
The best way to reach us is via email at contact@rimicards.com. We typically respond within one business day!
Once you receive your Rimi product, it comes with instructions on how to activate it and setup your account/ profiles. Only 2 simple steps are required :)
SHIPPING IS NOT REQUIRED. Your order will be processed same day (if ordered between 9am - 2pm). For physical products (where/ if applicable), orders are processed almost daily and shipping varies between 1-7 business days depending on location. Lagos orders qualify for 1 – 2 business days delivery (Except Public Holidays).
Rimi QR is not a physical product as nothing will be shipped to you (Rimi QR is delivered via email) hence, returns are not applicable however, you can get a partial refund within 48 hours of your purchase date. Please visit our policy page for more details.